Garren Goudy

Working with US Duct has been a pleasure. We have been impressed with the friendliness of the staff and knowledge they have. I have been with GT Systems for just under 2 years. Jameson was the initial rep I dealt with. Since then, I’ve had the pleasure of dealing with Kenzie, Blaire (my favorite), and more recently Garren. Every one of these people have been great ambassadors of the US Duct brand. We have never been treated poorly in any aspect. We have always been treated with respect and honesty. The product, for the most part, has been exceptional. If we have had problems, they have been addressed and we have had satisfactory refunds when required. There was a time when the seals in the clamps was of poor quality. We returned them and received a better product. The online tools and software that produces Duct Quote are the best in the business. Hopefully, this relationship will remain strong and fruitful for both parties.

Blaire and Garren are always chugging along behind the scenes to make sure my crazy requests, drawings, and napkin parts lists are accurate, even though I have the best handwriting in the industry….👈🏼 (That’s a joke btw) Long story short, Kenzie and the team she brought me into has assisted PM greatly in securing some large deals and has taken a significant load of design time and counting parts for my jobs off my plate. Keep rocking Kenzie, Jameson, Blaire, and Garren!

In my 18 years in woodworking machinery sales, I have worked with several ductwork suppliers. However, I only deal with US Duct now for several reasons. The team I work with (Kenzie, Blaire, Jameson and Garren) is professional, responsive, and they get me the information I need to sell more ductwork. For me, there is no other ductwork supplier to even consider in this industry. US Duct gives me the time and support needed to sell more ductwork! The people at US Duct are more than just a vendor, they are partners that provide me the information I need to sell more ductwork!

I have had the pleasure of working alongside Garren Goudy for the past few years and I can’t say enough good things about him! Besides his expertise and knowledge of duct systems and layouts, Garren is an exceptional communicator which is a trait that is hard to come by these days. Whether it’s good or bad news, I can always rely on Garren to call or email me right away. With that, you can also expect Garren to turn around projects in more than acceptable timeframe which is how we like to operate. If you ever get the chance, please reach out to Garren for any duct projects as you will be in good hands from start to finish.

US Duct consistently provides top-notch ductwork along with exceptional customer service. The team is incredibly responsive, always going the extra mile to meet our needs. On several occasions, I’ve worked with Garren and his team to expedite orders to avoid installation delays, and they’ve always delivered. The DuctQuote software is also a game-changer – it makes it easy to see exactly what I’m getting, which is invaluable for ensuring the accuracy of every order. US Duct is always ready to handle even the most complex or large-scale ductwork projects, and it’s reassuring to have a one-stop-shop for all our needs. I have complete confidence in US Duct’s ability to tackle any job, no matter how big or challenging. They are dependable, professional, and always there when we need them.

I couldn’t just make the change and increase my prices for a so called better product right? Yes. That is exactly what can be done when using a product that consistently clamps solid, stays straight/plumb/level, and has a team standing behind the products they sold you should something go wrong. We work out of state on most of our jobs so immediate response to get mistakes, upgrades, and changes out the door and headed to my crew is paramount. Jameson helped me secure several jobs with his knowledge and training of DuctQuote. I mean, as a customer who doesn’t want to see their purchase displayed in 3D over their shop layout? Blaire and Garren are always chugging along behind the scenes to make sure my crazy requests, drawings, and napkin parts lists are accurate. Long story short, Kenzie and the team she brought me into has assisted PM greatly in securing some large deals and has taken a significant load of design time and counting parts for my jobs off my plate. The US Duct team has helped me secure large deals and saved me a lot of time counting parts! Since I have made the change to US Duct, I have seen a significant increase in business because of the quality and support provided.