Kyle Holliman

On many occasions, I’ve needed quick turnaround on requests that the team @ US Duct were able to deliver. The customer service is always outstanding, and the team are always professional and polite (specifically Monica, Mel, and Kyle). I always look forward to the next order I have to place, because I know that it will be a simple, affordable, and well-executed process

KYLE IS THE MOST QUAKTASTIC OF ALL THE DUCKS WHEN IT COMES TO CUSTOMER SERVICE!

I wanted to give you a heads up I just spoke to Upstate Door, and they are super happy you and your team made the pickup of their product all work out as this is my largest customer, and plan on trying to pipe the entire factory once they get all the workflow changes done and this will defiantly put a feather in your hat!!! We probably do not tell you enough that we always appreciate all that US Duct does because it has become a common practice for you to go the extra mile !! Thanks Again, Kyle.

Kyle has always been very responsive and happy to help. I haven’t ever had a bad experience with Kyle’s customer service. If I ran a company and had Kyle on the end of the phone lines / managing accounts, I could take vacations to the Bahamas with no worries. I have never met Kyle in person, but the relationship he has with his clients and the ability to read people to flourish a relationship is top notch. Thanks for everything you do Kyle and I appreciate all the help and support you have given me thus far. I know that anything I need, you are just a phone call away!

Collaborating with Kyle and the entire US Duct team feels so comfortable. Their support and knowledge give us the confidence to provide our customers the very very best! That feels great!

Kyle Holliman has been a blessing and helping hand to us at PEI for many years. Whether it’s a rush next day order or a Duct Quote learning tutorial he is always there ready, willing and able to provide a helping hand. Without his hard work and dedication there would have been many deadlines left unmet and customer needs left unsatisfied. If I’m in a pinch or need some help I know that Kyle will be there to help us solve the issue at hand and come away with another satisfied customer. We are grateful for Kyle and the US Duct team and look forward to using them on each and every project that we possibly can.

Kyle kicks ass

My name is Grant Henson, I am with The Systems Group. I oversee the engineering behind our dust collection division. Since taking on this role, I have had the pleasure of working with Kyle Holliman in his role at your establishment. I feel like Kyle ALWAYS goes above and beyond to make sure that I have everything that I need to get my projects done in a timely manner. I have had countless conversations with him about many different projects and applications and he is a wealth of knowledge. We have always been able to figure out duct solutions for the many different complex projects that I have thrown his way. I personally always seem to learn something from him through these conversations which in turn makes me better at my job. His customer service is second to none. Whether it is a new project with a short time frame, sorry for making you stay over from time to time Kyle, or we are dealing with a problem in the field, he has always gone out of his way to ensure that we come up with a timely and cost efficient solution to our issue so that we have little to no down time or we can deliver on schedule. I have also had the privilege of seeing him cultivate new talent within your company. I remember when Mel Clark and Andrew Thomas started helping with our account and it has been a joy to watch both grow in their positions and both become trusted advisers for our projects with Kyle’s guidance. I feel confident contacting either of them if I need something and know that I am going to get taken care of. The customer service, attention to detail, and team building skills that Kyle brings to the table are truly impressive. In short, the best compliment that I could give is this, there are several places that I have purchased ducting from in the past, but now due to the reasons listed above I never even have anyone else quote ducting for our company.

Kyle is the hardest working dude in the Ductwork Game. He handles his business and keeps it 100 at. All. Times. He delivers solutions and does it all with a smile on his face. We appreciate everything Kyle has done for us over the years and will continue to work with him for all of our ductwork and ductwork accessory needs. Thanks, Kyle for being the best!

Everyone at US Duct, from the shipping guys to my 'Duct Guy' Kyle, to management - they are all focused on customer service. That helps our business deliver a better experience to our customers and when our customers are happy, we're making more money.